“Open Sky Touring is happy to accept the return of goods for a full refund within 30 days of receipt by you if a product is not as ordered or are faulty. Open Sky Touring will gladly assume responsibility for postage and handling costs associated with the return of faulty products.
Please choose carefully, refunds are not provided for change of mind.
Important: Items cannot be exchanged or refunded unless the product is faulty.
All discounted items purchased are final sale. This includes all items that are on sale and/or in the clearance section of Open Sky Touring PTY LTD. These are non-returnable and not valid for exchange under any circumstance.
What information do I need to send with my return?
Goods must be returned in original condition. Please ensure you have your supporting documentation as proof of purchase. Please ensure that you indicate clearly in the Returns and Exchange Application your reason for return and your preferred remedy, i.e. whether you would like an exchange or refund (if the product is faulty).”